Better overview with the redesigned customer card!
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Marcel
Updated view of the customer card
With the new customer card design, you now have even greater control and overview over your customers. On the one hand, you can see upcoming, past, and even deleted appointments – all neatly organized.
Statistics that count
For each client, you can now access detailed statistics, which includes:
Total revenue
Number of visits
Level of presence and absences
Average revenue per visit
Most frequently selected services
This enables you to make better business decisions, personalize communication, and target promotions.
Online payments at the customer level
All important functions are now accessible with just one click:
Send an email or call the customer directly from the card.
Block the website booking for selected customers.
Activate the option online payment for future appointments – ideal for clients with a high number of no-shows.
You can specify the amount of the advance payment also in percentages or a certain amount.
If necessary, online payments for each individual customer can also be made. Disable.
Uploading documents – without restrictions
You can now enrich the customer card with all important documents – from PDFs and images (PNG, JPG), To, Excel files. This way, you have all the key information gathered in one place, without additional folders or applications.
* file uploading is charged according to the current price list, which is available here.
Communication without obstacles
The customer card now allows you send an email or make a call directly from the app – fast and easy, without switching between devices or applications.
Better traceability of cancellations
Every cancelled appointment is now being monitored reason for the cancellation, This makes it easier to keep records and gain insight into customer behavior. This is especially important for long-term monitoring of customer reliability.
A new view of business in the service sector
You can now filter in the analytics Revenue and visits by individual services, This means better insight into what brings you the most value and where there are opportunities for growth.
With the new features, we want to support your growth, improve customer management, and reduce administration – that’s why we invite you to try the new features. Try it out today and take advantage of everything Lime Booking has to offer!
The Lime Booking team thanks you as always for your use and contribution to the development of the system. We will continue to strive to improve your ordering, management, and customer communication process with regular updates and the addition of new features!
If you encounter any questions while using it, feel free to contact us at support@lime-booking.com or on the phone number. +386 (0)40 234 606.
Marcel
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