Knowledge base
Video content, the latest news and frequently asked questions about the Lime Booking app – all in one place.
Fresh content
Interview with Maida Dukić, owner of a beauty salon in Novalja
How to add employee vacations in Lime Booking
Summer is holiday season. Learn how to add employee leave in Lime Booking in just a few clicks and automatically block appointments during their absence.
New feature: Waiting list — cancelled appointments are now filled automatically
New Waiting List feature in Lime Booking: clients join the waiting list for a fully booked appointment, and when a spot opens up, the system notifies them automatically. Fewer empty appointment slots.
UNIKAT: Lecturer Edis Osmanović
Join us for an event with Edis Osmanović — barber, entrepreneur and one of the most influential names in contemporary barbering culture in the Balkans.
Lime Events: Why boosting posts on Meta isn’t enough to attract clients
Boosting posts on Instagram but disappointed with the results? Feel like you’re spending money on Meta ads, but new clients are nowhere to be found?
Beauty in Hair Expo 2026 in Zagreb is behind us!
The Lime Booking team visited Beauty & Hair Expo 2026 in Zagreb. Learn more about our stand with free mojitos, a wheel of fortune and the great response from visitors.
Have you already extended your schedules for 2026?
Extend your current schedule or create a new one for 2026, so your clients can book appointments in the new year.
New features for faster work and a better Christmas season!
We’re happy to share a few updates that will make your work easier during the busiest time of the year.
Online booking for salons: 5 steps to a full schedule without cancellations
Discover how online booking for salons, SMS reminders and QR codes can reduce appointment cancellations and fill your schedule.
Forgotten appointment, lost revenue – unless you have a reminder
Do clients forget their appointments? With automatic SMS reminders, Lime Booking helps prevent no-shows, saves time and keeps your schedule full.
Video content
Karin Poravne from KP Studio
“The booking website is there even when you’re asleep, even when you can’t see it – things are still up and running, things are still going, and it’s so life-changing…”
Tjaša from Glow Up Studio
“Before Lime Booking naročanjem, we tried a few other systems, but they didn’t really suit us as they weren’t flexible enough. We’re now happy with Lime Booking…”
Ana from the At Sharp Ana Barber's
“I use Lime because it makes my life easier. I no longer have to answer phone calls, it's easier for clients because they can book online whenever they want...”
Anja Frankovič from Studio Trepka
“Lime Booking is one of the best, because I have all the data at hand, and bookings are also faster and clearer. And the team is quick and friendly!”
Adding a pause
In this video we introduce the addition of pauses.
Timetables
In this video we present how schedules work.
Frequently asked questions
1. Can I use Lime Booking without online booking, just for SMS notifications?
Of course. Many of our users use Lime Booking without the online booking feature. You can manage appointments just as you do now, only instead of writing them in a notebook, you enter them into the Lime calendar.
2. Can clients still book an appointment by phone?
Clients can still book with you through other channels as well, including by phone. You can manually add the person to the online calendar at any time.
3. Can I access Lime Booking from multiple devices?
You can access Lime Booking from different devices (computer, phone, tablet) using your username and password. You can also be logged in on multiple devices at the same time.
4. Can I switch to a larger or smaller package later?
You can change your package, the number of users and/or locations, and purchase additional modules at any time (website, custom sender ID).
5. How many clients can I have booked per month?
The number of clients is unlimited in all packages.
6. What if I don’t want a client to be able to book an appointment just a few hours in advance?
Lime Booking allows you to limit how long before an appointment (or how far in advance) a client can book.
7. Can I be notified if a client cancels their appointment?
Yes, Lime Booking allows you to set up SMS and/or email notifications for employees about bookings, rescheduled appointments and cancellations.
8. Can I also use Lime Booking on my phone?
Lime Booking was designed to be used on all devices, with a particular focus on mobile use. You can access all Lime Booking features from your phone, computer or tablet.
9. Do my clients need an app to book an appointment?
No, a booking app is not required. Clients can book an appointment through your website/form on a phone, computer or tablet.
10. I don’t have a fixed schedule, so Lime Booking isn’t useful for me.
No problem! Even if you don’t have a fixed schedule, you can adjust it however you like. You can also enable or disable online booking for each individual day as needed.
11. Do I have to transfer all appointments from my previous app myself?
Our advisory team makes the transition from your previous app to Lime Booking as smooth as possible. We also help you transfer your appointments.
12. What about hair colouring, since my services always take different amounts of time?
You can set a custom duration for each service. You can also define how long the service requires the staff member’s active involvement and how long they are free to perform other services (a so-called service with a break).
13. Can I edit SMS notifications?
You can create both SMS and email messages yourself. You can personalise them using dynamic fields, and you can also set custom text for each service.
14. Do you offer repeat bookings or recurring appointments?
Lime Booking supports recurring appointments, and you can set their duration yourself.
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