{"id":787,"date":"2023-09-28T12:02:07","date_gmt":"2023-09-28T12:02:07","guid":{"rendered":"https:\/\/strani.lime-booking.com\/?page_id=787"},"modified":"2026-04-21T11:04:38","modified_gmt":"2026-04-21T11:04:38","slug":"izjava-o-privatnosti","status":"publish","type":"page","link":"https:\/\/business.lime-booking.com\/hr\/izjava-o-privatnosti\/","title":{"rendered":"Izjava o privatnosti"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"787\" class=\"elementor elementor-787\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-116f426 e-flex e-con-boxed e-con e-parent\" data-id=\"116f426\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbedf93 elementor-widget elementor-widget-heading\" data-id=\"dbedf93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Izjava o privatnosti<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48c6082 e-con-full e-flex e-con e-child\" data-id=\"48c6082\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df37cdb elementor-widget elementor-widget-text-editor\" data-id=\"df37cdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Va\u0161e osobne podatke \u0161titimo u skladu s Uredbom (EU) 2016\/679 (GDPR), Zakonom o za\u0161titi osobnih podataka (ZVOP-2) i drugim va\u017ee\u0107im zakonodavstvom o za\u0161titi podataka. Ovaj dio izjave o privatnosti odnosi se na fizi\u010dke osobe koje pri Lime Booking nastupaju kao poslovni korisnici \u2014 dakle vlasnike, direktore, zaposlenike i kontaktne osobe salona te drugih poslovnih subjekata koji koriste platformu Lime Booking.<\/p><p>Lime Booking u odnosu na vas nastupa u dvije uloge koje su jasno odvojene. <strong>Kao voditelj obrade<\/strong> obra\u0111uje va\u0161e osobne podatke u svrhu pru\u017eanja i upravljanja uslugama Lime Booking \u2014 <strong>taj odnos ure\u0111uje ova izjava<\/strong>. <strong>Kao obra\u0111iva\u010d<\/strong> pa obra\u0111uje osobne podatke va\u0161ih klijenata po va\u0161im uputama i u va\u0161e ime \u2014 taj odnos ure\u0111uje <a href=\"https:\/\/business.lime-booking.com\/hr\/standardna-pogodbena-dolocila\/\">Standardne ugovorne odredbe o obradi podataka<\/a> (OPU), koji je sastavni dio ugovora o kori\u0161tenju platforme.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d486a1c e-con-full e-flex e-con e-child\" data-id=\"d486a1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ec0481 elementor-widget elementor-widget-heading\" data-id=\"7ec0481\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Informacije o voditelju obrade<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a21ccf4 elementor-widget elementor-widget-text-editor\" data-id=\"a21ccf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Upravitelj podataka je Adanta d.o.o. (u daljnjem tekstu &quot;Lime Booking&quot;), Seli\u0161karjeva ulica 16, 2250 Ptuj, mati\u010dni broj dru\u0161tva 8919160000, PDV broj SI 85728403.<\/p><p>Ako imate bilo kakvih pitanja u vezi s obradom va\u0161ih osobnih podataka, molimo kontaktirajte nas na <a href=\"mailto:privacy@lime-booking.com\">privacy@lime-booking.com<\/a> ali pisno na gornju adresu. Na zahtjeve odgovorimo u roku od 30 dana.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9abdaee e-con-full e-flex e-con e-child\" data-id=\"9abdaee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3179e1b elementor-widget elementor-widget-heading\" data-id=\"3179e1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Koje podatke obra\u0111ujemo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fd59f7 elementor-widget elementor-widget-text-editor\" data-id=\"8fd59f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kada se registrirate i koristite Lime Booking platformu, obra\u0111ujemo sljede\u0107e kategorije va\u0161ih osobnih podataka.<\/p><p><strong>Identifikacijski i poslovni podaci<\/strong> uklju\u010duju va\u0161e ime i prezime, korisni\u010dko ime, lozinku (pohranjenu isklju\u010divo u sa\u017eetom obliku), slu\u017ebeni naziv tvrtke te ID za PDV, ako nastupate kao pravna osoba ili samostalni poduzetnik.<\/p><p><strong>Kontaktni podaci<\/strong> obuhva\u0107aju e-adresu, telefonski broj, adresu sjedi\u0161ta odnosno poslovne lokacije, adresu za dostavu i fakturiranje te prema potrebi profile na dru\u0161tvenim mre\u017eama koje nam sami dostavite.<\/p><p><strong>Podatci o korisni\u010dkom ra\u010dunu<\/strong> obuhva\u0107aju sve informacije koje unesete prilikom registracije i tijekom kori\u0161tenja: podatke o lokaciji, uslugama, cjeniku, osoblju, radnom vremenu te sve ostale postavke unutar platforme.<\/p><p><strong>Podaci o klijentima salona \u2014 uloga obraditelja:<\/strong> Za osobne podatke va\u0161ih klijenata (ime, e-po\u0161ta, telefonski broj, podaci o rezervacijama), koje klijenti unose putem obrasca za rezervaciju, Lime Booking nastupa kao obra\u0111iva\u010d u va\u0161e ime. Te podatke obra\u0111ujemo isklju\u010divo prema va\u0161im uputama na temelju <a href=\"https:\/\/business.lime-booking.com\/hr\/standardna-pogodbena-dolocila\/\">SPD<\/a>. Za te odnose vi nastupate kao voditelj obrade i odgovorni ste za odgovaraju\u0107e obavje\u0161tavanje svojih klijenata.<\/p><p><strong>Podatci o internetskim navadama i uporabi platforme<\/strong> uklju\u010duju podatke o uslugama koje tra\u017eite, funkcionalnostima koje koristite, kliknutim sadr\u017eajima, na\u010dinu pretra\u017eivanja i pomicanja po platformi te podatke o ure\u0111ajima s kojih pristupate \u2014 IP adresu, geolokaciju na razini grada, ID ure\u0111aja, operativni sustav, preglednik i podatke iz kola\u010di\u0107a.<\/p><p><strong>Podatki o pona\u0161anju pri \u010ditanju poruka<\/strong> bilje\u017ee vrijeme otvaranja poruke i osnovne tehni\u010dke podatke o ure\u0111aju s kojeg poruku otvarate.<\/p><p><strong>Analiti\u010dki i izvedeni podaci:<\/strong> Na temelju va\u0161e uporabe platforme stvaramo agregirane analiti\u010dne uvide u svrhu pobolj\u0161anja platforme \u2014 na primjer grupiranje po kategoriji usluga, u\u010destalosti uporabe i geografiji lokacije. Profiliranje u svrhe personaliziranih ponuda provodimo isklju\u010divo na temelju va\u0161e privole.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78d909b e-con-full e-flex e-con e-child\" data-id=\"78d909b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a81472 elementor-widget elementor-widget-heading\" data-id=\"6a81472\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Za\u0161to obra\u0111ujemo va\u0161e podatke<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d14aebc elementor-widget elementor-widget-text-editor\" data-id=\"d14aebc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Va\u0161e osobne podatke obra\u0111ujemo u sljede\u0107e svrhe, pri \u010demu svaka svrha ima svoju pravnu osnovu i rok pohrane.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5f9ca0 elementor-widget elementor-widget-heading\" data-id=\"d5f9ca0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Upravljanje ra\u010duna i pru\u017eanje usluga<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05c9200 elementor-widget elementor-widget-text-editor\" data-id=\"05c9200\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Te podatke obra\u0111ujemo radi upravljanja pristupima va\u0161em ra\u010dunu, osiguravanja rada platforme i s njom povezanih usluga naru\u010divanja termina, upravljanja klijentima i slanja poruka.<\/p><p>Pravna osnova je izvr\u0161itev pogodbe po \u010dlenu 6(1)(b) GDPR. Podatke hranimo za celotno obdobje trajanja pogodbe in jih po prenehanju izbri\u0161emo v 30 dneh.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66e034a elementor-widget elementor-widget-heading\" data-id=\"66e034a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fakturiranje, izdavanje ra\u010duna i porezne obveze<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c8d736 elementor-widget elementor-widget-text-editor\" data-id=\"2c8d736\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Podatke o pla\u0107anjima, izdanim ra\u010dunima i transakcijama obra\u0111ujemo u svrhe obra\u010duna pretplate, izdavanja ra\u010duna i ispunjavanja poreznih i ra\u010dunovodstvenih obveza.<\/p><p>Pravna osnova je kombinacija izvr\u0161enja ugovora (\u010dl. 6(1)(b)) i zakonske obveze (\u010dl. 6(1)(c)). Financijske evidencije \u010duvamo 10 godina u skladu sa Zakonom o poreznom postupku (ZDavP-2).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-125ca87 elementor-widget elementor-widget-heading\" data-id=\"125ca87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Korisni\u010dka podr\u0161ka<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4c2be2 elementor-widget elementor-widget-text-editor\" data-id=\"a4c2be2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u010cuvamo podatke o komunikaciji iz upita podr\u0161ke kako bismo osigurali kontinuiranu, visokokvalitetnu podr\u0161ku, rije\u0161ili tehni\u010dke probleme i osigurali dokaze u slu\u010daju spora.<\/p><p>Pravna osnova je zakoniti interes (\u010dl. 6(1)(f)) \u2014 interes osiguranja kvalitetne usluge ne prevladava nad va\u0161im pravicama jer se podaci ne otkrivaju tre\u0107ima i dostupni su samo timu podr\u0161ke. Podatke \u010duvamo 3 godine nakon zavr\u0161etka pojedinog predmeta.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd20289 elementor-widget elementor-widget-heading\" data-id=\"cd20289\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sigurnost platforme i prevencija prijevara<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95ec38f elementor-widget elementor-widget-text-editor\" data-id=\"95ec38f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tehni\u010dne podatke o pristopu (IP adresa, obrasci pona\u0161anja, vrijeme pristupa) obra\u0111ujemo radi otkrivanja neovla\u0161tenih pristupa, spre\u010davanja prijevara i osiguravanja sigurnog rada platforme.<\/p><p>Pravna osnova je legitimni interes (\u010dlanak 6. stavak 1. to\u010dka f) \u2014 ove sigurnosne mjere tako\u0111er izravno koriste vama kao korisniku. IP adrese se pseudonimiziraju nakon 30 dana, a svi sigurnosni zapisi se bri\u0161u nakon 12 mjeseci.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd6f32b elementor-widget elementor-widget-heading\" data-id=\"cd6f32b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Analitika i razvoj usluga<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f638dfd elementor-widget elementor-widget-text-editor\" data-id=\"f638dfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Agregirane i anonimizirane podatke o kori\u0161tenju platforme obra\u0111ujemo u svrhe razvoja novih funkcionalnosti, otklanjanja gre\u0161aka i pobolj\u0161anja korisni\u010dkog iskustva.<\/p><p>Pravna osnova je zakoniti interes (\u010dl. 6(1)(f)). Anonimizirani podaci ne omogu\u0107uju va\u0161u identifikaciju i \u010duvaju se trajno; osobne podatke u analiti\u010dke svrhe \u010duvamo do 24 mjeseca.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3d61eb elementor-widget elementor-widget-heading\" data-id=\"b3d61eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Obavje\u0161\u0107ivanje o uslugama i izravni marketing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afaaa5f elementor-widget elementor-widget-text-editor\" data-id=\"afaaa5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Postoje\u0107e poslovne klijente povremeno obavje\u0161tavamo o a\u017euriranjima platforme, novim funkcionalnostima i relevantnim ponudama.<\/p><p>Pravna osnova je zakoniti interes (\u010dl. 6(1)(f)) \u2014 kao aktivna stranka razumno o\u010dekujete obavijesti koje su izravno vezane uz uslugu koju koristite.<\/p><p>Uvijek imate pravo na prigovor u skladu s \u010dlankom 21. GDPR-a, koji uva\u017eavamo odmah i bezuvjetno. Podatke u tu svrhu obra\u0111ujemo do odjave.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b6cc67 elementor-widget elementor-widget-heading\" data-id=\"2b6cc67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Izrada profila za personalizaciju ponuda<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7aa401 elementor-widget elementor-widget-text-editor\" data-id=\"f7aa401\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kada se s time posebno sla\u017eete, stvaramo profil va\u0161ih preferencija u svrhu prilago\u0111enih preporuka funkcionalnosti i ponuda, prilago\u0111enih va\u0161em tipu poslovanja.<\/p><p>Pravna osnova je va\u0161a privola (\u010dl. 6(1)(a)). Privolu mo\u017eete u bilo kojem trenutku opozvati putem e-poruke na <a href=\"mailto:privacy@lime-booking.com\">privacy@lime-booking.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c94215 elementor-widget elementor-widget-heading\" data-id=\"9c94215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ostvarivanje pravnih zahtjeva<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ce2777 elementor-widget elementor-widget-text-editor\" data-id=\"7ce2777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>U slu\u010daju pravnih sporova ili regulatornih postupaka pohranjujemo relevantne podatke u svrhe ostvarivanja ili obrane pravnih zahtjeva.<\/p><p>Pravna osnova je zakoniti interes (\u010dl. 6(1)(f)). Podatke \u010duvamo do zavr\u0161etka postupka i 5 godina nakon njega.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f089d4d elementor-widget elementor-widget-heading\" data-id=\"f089d4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Statisti\u010dka obrada<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae13605 elementor-widget elementor-widget-text-editor\" data-id=\"ae13605\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Anonimizirane statisti\u010dne obrade provodimo u svrhe tr\u017ei\u0161nih analiza i izvje\u0161tavanja. Budu\u0107i da su podaci anonimizirani, ne omogu\u0107uju va\u0161u identifikaciju i ne smatraju se osobnim podacima.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db19bda e-con-full e-flex e-con e-child\" data-id=\"db19bda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c27959 elementor-widget elementor-widget-heading\" data-id=\"4c27959\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Tko obra\u0111uje va\u0161e podatke<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48be31b elementor-widget elementor-widget-text-editor\" data-id=\"48be31b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Va\u0161i osobni podatci dostupni su samo ograni\u010denom krugu osoba. Zaposlenici u Lime Booking imaju pristup isklju\u010divo oni koji podatke trebaju za obavljanje svojih zadataka \u2014 na primjer tim podr\u0161ke, razvojni tim i tim za obra\u010dunavanje. Svi zaposlenici obvezni su \u010duvati povjerljivost.<\/p><p>Za odre\u0111ene usluge koristimo vanjske izvr\u0161itelje obrade s kojima imamo sklopljene ugovore o obradi podataka prema \u010dlanku 28. GDPR-a. Izvr\u0161itelji smiju podatke obra\u0111ivati isklju\u010divo prema na\u0161im uputama. Na\u0161i klju\u010dni izvr\u0161itelji obrade su:\u00a0<strong> Amazon Web Services EMEA SARL<\/strong> (infrastruktura kao usluga, EU), <strong>Functional Software, d.o.o.<\/strong> \u2014 Sentry (pra\u0107enje pogre\u0161aka, EU-Frankfurt), <strong>PostHog Inc.<\/strong> (analitika, EU-Frankfurt), <strong>Infobip Limited<\/strong> (SMS i e-po\u0161ta, EU-Frankfurt), <strong>Google Ireland Limited<\/strong> (usluge u oblaku i analitika, EU i mije\u0161ano), <strong>Facebook Ireland Limited<\/strong> (ogla\u0161avanje isklju\u010divo uz va\u0161u privolu, EU-Irska i diljem svijeta), <strong>Stripe Payments Europe Limited<\/strong> (obrada pla\u0107anja, EU-Irska) te <strong>E-RA\u010cUNI d.o.o.<\/strong> (ra\u010dunovodstvo, Slovenija).<\/p><p>Va\u0161e podatke otkrivamo dr\u017eavnim tijelima, kada je to zatra\u017eeno na temelju zakona \u2014 na primjer Financijskoj upravi Republike Slovenije ili Informacijskom povjereniku RS u okviru nadzornih postupaka.<\/p><p>U slu\u010daju pravnih sporova mo\u017eemo ih otkriti i odvjetnicima i sudovima u opsegu koji je nu\u017ean za za\u0161titu pravnih interesa.<\/p><p>Podatke o va\u0161em poduze\u0107u mo\u017eemo u odre\u0111enim slu\u010dajevima pribaviti iz javno dostupnih evidencija, kao \u0161to su npr. Ajpes, GVIN i Google Business Profil. To \u010dinimo isklju\u010divo u svrhu identifikacije i a\u017euriranja poslovnih podataka prilikom registracije ili ure\u0111ivanja profila.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b1ffbea e-con-full e-flex e-con e-child\" data-id=\"b1ffbea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef41c23 elementor-widget elementor-widget-heading\" data-id=\"ef41c23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Prijenos osobnih podataka u tre\u0107e zemlje<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab06d69 elementor-widget elementor-widget-text-editor\" data-id=\"ab06d69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Va\u0161i se osobni podatci u odre\u0111enim slu\u010dajevima prenose izvan Europske unije odnosno Europskoga gospodarskog prostora. Lime Booking jam\u010di da su svi takvi prijenosi u skladu sa zahtjevima Op\u0107e uredbe o za\u0161titi podataka i izvedeni s odgovaraju\u0107im za\u0161titnim mehanizmima.<\/p><p>Prijenosi se odvijaju sljede\u0107im pru\u017eateljima usluga s sjedi\u0161tem ili infrastrukturom u tre\u0107im zemljama: Axiom Inc. (SAD \u2014 upravljanje zapisima dnevnika), Google LLC (SAD i svijet \u2014 ra\u010dunalne usluge u oblaku), Meta Platforms (SAD i svijet \u2014 ogla\u0161avanje, isklju\u010divo uz va\u0161u privolu) te Stripe Inc. (SAD \u2014 obrada pla\u0107anja).<\/p><p>Za sve navedene prijenose osiguravamo Standardne ugovorne klauzule Europske komisije prema Provedbenoj odluci 2021\/914.<\/p><p>Imate pravo zatra\u017eiti informacije o dr\u017eavama u koje se va\u0161i podaci prenose i kopiju va\u017ee\u0107ih za\u0161titnih mehanizama. Zahtjev uputite na <a href=\"mailto:privacy@lime-booking.com\">privacy@lime-booking.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-270d210 e-con-full e-flex e-con e-child\" data-id=\"270d210\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75a0272 elementor-widget elementor-widget-heading\" data-id=\"75a0272\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Sigurnost podataka<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb3ace elementor-widget elementor-widget-text-editor\" data-id=\"aeb3ace\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Va\u0161e podatke \u0161titimo tehni\u010dkim i organizacijskim mjerama koje uklju\u010duju enkripciju podataka u prijenosu (TLS 1.2 ili noviji) i u mirovanju (AES-256), dvofaktorsku autentifikaciju za pristup ra\u010dunima, kontrolu pristupa na temelju na\u010dela najmanje potrebnog pristupa, redovite sigurnosne provjere i penetracijsko testiranje te postupke za otkrivanje i upravljanje sigurnosnim incidentima.<\/p><p>U slu\u010daju sigurnosnog incidenta koji bi vjerojatno uzrokovao visok rizik za va\u0161a prava i slobode, bez odgode \u0107emo vas obavijestiti u skladu s \u010dlankom 34. GDPR-a.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5679d42 e-con-full e-flex e-con e-child\" data-id=\"5679d42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5782b0b elementor-widget elementor-widget-heading\" data-id=\"5782b0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Va\u0161a prava<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86c54e5 elementor-widget elementor-widget-text-editor\" data-id=\"86c54e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kao pojedinac na kojeg se odnose osobni podatci, imate sljede\u0107a prava. Na sve zahtjeve odgovaramo u roku od 30 dana; kod slo\u017eenih zahtjeva pridr\u017eavamo pravo na produljenje roka za najvi\u0161e 2 mjeseca, o \u010demu \u0107emo vas unaprijed obavijestiti.<\/p><p><strong>Pravo na pristup (\u010dl. 15):<\/strong> Zahtijevate kopiju osobnih podataka koje obra\u0111ujemo u vezi s vama i informacije o prirodi, svrsi te opsegu te obrade.<\/p><p><strong>Pravo na popravak (\u010dl. 16):<\/strong> Zahtijevate ispravak neto\u010dnih ili dopunu neto\u010dnih osobnih podataka.<\/p><p><strong>Pravo na brisanje (\u010dl. 17):<\/strong> Zahtijevate brisanje svojih osobnih podataka kada vi\u0161e nema osnove za njihovu obradu. Pravo na brisanje podlije\u017ee ograni\u010denjima koja proizlaze iz zakonskih obveza \u010duvanja.<\/p><p><strong>Pravo na ograni\u010denje obrade (\u010dl. 18):<\/strong> Zahtijevate da privremeno ograni\u010dimo obradu va\u0161ih podataka dok ne rije\u0161imo mogu\u0107e sadr\u017eajne nesuglasice.<\/p><p><strong>Pravo na ugovor (\u010dl. 21):<\/strong> Prigovarjate obradi va\u0161ih podataka na temelju zakonitog interesa. Prigovor obradi u svrhe izravnog marketinga je apsolutan i bezuvjetan \u2014 uva\u017eavamo ga odmah, bez procjene interesa.<\/p><p><strong>Pravo na prenosivost (\u010dl. 20):<\/strong> Zahtijevate da vam dostavimo va\u0161e osobne podatke u strukturiranom, uobi\u010dajeno upotrebljavanom i strojno \u010ditljivom obliku ili da ih izravno prenesemo drugom voditelju obrade.<\/p><p><strong>Pravo na povla\u010denje privole (\u010dl. 7):<\/strong> U bilo kojem trenutku i bez posljedica mo\u017eete opozvati privolu koju ste dali za bilo koju obradu koja se na njoj temelji. Opoziv ne utje\u010de na zakonitost obrade prije opoziva.<\/p><p>Zahtjeve za ostvarivanje prava uputite na <a href=\"mailto:privacy@lime-booking.com\">privacy@lime-booking.com<\/a>. Imate tako\u0111er pravo na pritu\u017ebu kod Informacijskog povjerenika RS, Dunajska cesta 22, 1000 Ljubljana, gp.ip@ip-rs.si, www.ip-rs.si.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-039898d e-con-full e-flex e-con e-child\" data-id=\"039898d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-880ff25 elementor-widget elementor-widget-heading\" data-id=\"880ff25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Kola\u010di\u0107i i sli\u010dne tehnologije<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45effe9 elementor-widget elementor-widget-text-editor\" data-id=\"45effe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lime Booking upotrebljava kola\u010di\u0107e i sli\u010dne tehnologije za osiguravanje rada platforme, analitiku i prilago\u0111eno ogla\u0161avanje. Nu\u017eni kola\u010di\u0107i potrebni su za osnovni rad i nije ih mogu\u0107e isklju\u010diti. Za sve ostale vrste kola\u010di\u0107a pribavljamo va\u0161 pristanak putem upravlja\u010da kola\u010di\u0107ima prilikom prvog posjeta.<\/p><p>Detaljno obja\u0161njenje svih vrsta kola\u010di\u0107a, njihove svrhe i uputa za upravljanje postavkama dostupno je u Politici kola\u010di\u0107a na: <a href=\"https:\/\/business.lime-booking.com\/hr\/piskotki\/\">www.business.lime-booking.com\/kolacici<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4028b1f e-con-full e-flex e-con e-child\" data-id=\"4028b1f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7689409 elementor-widget elementor-widget-heading\" data-id=\"7689409\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Izmjene ove izjave<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-381f03f elementor-widget elementor-widget-text-editor\" data-id=\"381f03f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ovu izjavu redovito pregledavamo i a\u017euriramo. O bitnim promjenama obavijestit \u0107emo vas najmanje 30 dana prije njihovog stupanja na snagu putem e-poruke na va\u0161u registriranu adresu ili putem obavijesti u aplikaciji. Datum posljednjeg a\u017euriranja naveden je na dnu ovog dokumenta. Arhiva prethodnih verzija dostupna je na zahtjev kod <a href=\"mailto:privacy@lime-booking.com\">privacy@lime-booking.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d43a1a e-con-full e-flex e-con e-child\" data-id=\"2d43a1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adf872d elementor-widget elementor-widget-text-editor\" data-id=\"adf872d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A\u017eurirano dana 21. 4. 2026.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Izjava o zasebnosti Va\u0161e osebne podatke varujemo v skladu z Uredbo (EU) 2016\/679 (GDPR), Zakonom o varstvu osebnih podatkov (ZVOP-2) in drugo veljavno zakonodajo o varstvu podatkov. Ta del izjave o zasebnosti se nana\u0161a na fizi\u010dne osebe, ki pri Lime Booking nastopajo kot poslovni uporabniki \u2014 torej lastnike, direktorje, zaposlene in kontaktne osebe salonov ter [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-787","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/business.lime-booking.com\/hr\/wp-json\/wp\/v2\/pages\/787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/business.lime-booking.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/business.lime-booking.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/business.lime-booking.com\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/business.lime-booking.com\/hr\/wp-json\/wp\/v2\/comments?post=787"}],"version-history":[{"count":44,"href":"https:\/\/business.lime-booking.com\/hr\/wp-json\/wp\/v2\/pages\/787\/revisions"}],"predecessor-version":[{"id":7957,"href":"https:\/\/business.lime-booking.com\/hr\/wp-json\/wp\/v2\/pages\/787\/revisions\/7957"}],"wp:attachment":[{"href":"https:\/\/business.lime-booking.com\/hr\/wp-json\/wp\/v2\/media?parent=787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}